Partner Events Calendar

On-Demand Course
Customer Service Excellence (ADMB7003 & ADMB7004)

Become "customer-driven" and learn how to take service to the top, inspiring others to provide quality service. Gain proficiency in identifying your internal and external customers. Discover the latest methods for enhancing customer service and handling problems, including anticipating and responding to customers' needs.

On-Demand Course
Managing Multiple Priorities (ADMB7007)

Regain control over your workload, increase your efficiency, and ease your stress. Learn ways to dig out from beneath the mountain of paperwork, emails, and assignments, and eliminate anxiety over and frustration about your many responsibilities. Discover strategies for goal setting and prioritizing, as well as methods for overcoming procrastination. Learn to handle professional challenges with confidence!

On-Demand Course
Effective Communication with Customers (COMM8000)

Develop superior customer service by learning the basics of effective communication to successfully interact with internal and external customers. Become adept at recognizing and anticipating the needs of others; being flexible when handling requests and complaints; and spotting and responding to important verbal and nonverbal messages.

On-Demand Course
Briefing Techniques (COMM7002)

Develop your ability to give concise briefings that convey your main message quickly and clearly. Learn and practice essential strategies for delivering short structured briefings in this hands-on course. Your briefings are recorded for playback, and your instructor will provide useful coaching and tips.

On-Demand Course
Negotiating Techniques (MGMT9104 & MGMT9105)

Learn to create win-win situations and improve work relationships with colleagues, employees, customers, and others. Focus on issues of negotiation, including using multiple strategies, applying the no-fault formula, interest-based methods, and empathy in the negotiation process.

Online  |  In-Person  |  On-site Course
Editing for Impact (EDIT7100)

Gain the skills for revising your business documents to improve their clarity and accuracy. The Plain Writing Act of 2010 mandates that government documents be easily understood and well organized. Learn how to revise documents to give your main ideas greater power and emphasis. Become proficient at spotting and correcting common punctuation, capitalization, and abbreviation errors, as well as frequently misused words.

Online  |  In-Person  |  On-site Course
Writing for Results (WRIT7110)

Create documents that achieve results. Learn to analyze each writing situation-focusing on your purpose, reader, and context. Write effective explanations and instructions, using lists, headings, and graphics to get the job done. Write convincing arguments, clearly stating your position and supporting it effectively. Avoid logical fallacies in your writing and learn to spot them in messages you receive. Use writing to convince your reader and achieve real-world results. Use plain language as mandated by the Federal Plain Writing Act of 2010.

Online  |  In-Person  |  On-site Course
Clear Writing through Critical Thinking (WRIT7100)

Think more clearly by improving your writing. Write more clearly by improving your thinking. Understand critical thinking and learn strategies for deeper and deeper levels of thinking. Improve your thought process at each stage of the writing process. Create logical and persuasive arguments, and recognize and remove faulty logic. Sharpen your problem-solving skills and enhance group success. Write plainly as mandated by the Federal Plain Writing Act of 2011 and empower your career with critical thinking and clear writing.

Online  |  In-Person  |  On-site Course
Overview of Project Management (PROJ7020)

This course provides a broad overview of project management using a standardized methodology, focusing on how to coordinate the most common (and useful!) project deliverables. In this course, participants will learn how to approach tasks armed with an understanding of project management and its consistent processes.

Online  |  In-Person  |  On-site Course
Project Management Essentials (PGMT7007)

Project Management Essentials introduces the Guide to the Project Management Body of Knowledge (PMBOK® Guide) and offers a standardized approach to project management. Participants will use the PMI standard to manage a project throughout its lifecycle; from initiation to closing. In doing so, participants will be developing and using the same proven tools and techniques that experienced project managers use to lead teams to successful project completion.

Online  |  In-Person  |  On-site Course
Project Leadership (PGMT8010)

This course focuses on the leadership aspects of project management.

Online  |  In-Person  |  On-site Course
Introduction to Microsoft Project 2016 (PROJ8990)

This introductory course provides core knowledge and practice exercises for participants to directly operate Microsoft Project 2016. Participants use the software to develop a usable project plan, schedule tasks, manage project resources, and more.

Participants navigate the Microsoft Project 2016 environment by defining a new project plan, organizing and linking project tasks, optimizing the critical path, setting the project baseline, adding and managing resources to the project plan, setting up resource calendars, resolving resource conflicts, customizing Gantt charts, creating timelines, custom reports and more.

Webinar Series
Federal Grant Management
 
Our Federal Grant Management Webinar Series delivers live virtual training led by experienced federal grants experts who bring the latest compliance guidance directly to you. Each month, participants dive into essential topics—from Uniform Guidance updates and cost principles to audit readiness and risk management—ensuring you stay informed in an evolving regulatory landscape. Course Catalog
 
These interactive sessions allow you to ask questions in real time and receive practical, tailored answers to your organization’s specific challenges. Can’t attend live? No problem—registered participants receive on-demand access to each webinar recording for a full year.

On-Demand & Live Combo Course
Grant Management Bootcamp Training Bundle: Live + Self-Paced
 
Get the best of both worlds with this hybrid training option. Attend the live half-day Bootcamp for real-time interaction and expert feedback, then continue your learning with 12 months of self-paced access. Includes course materials, e-Mentoring support, and replay access—perfect for professionals who want flexibility without sacrificing depth.

On-Demand Course

Self-Paced Grant Management Bootcamp
 
Prefer to learn on your own schedule? This self-paced course delivers the full Grant Management Bootcamp experience in a flexible online format. Complete it in about 8 hours, with interactive modules, quizzes, and downloadable resources—all aligned with the latest 2024 OMB Uniform Guidance updates. Includes 12 months of access and post-training support.

Custom Group Training (Virtual or Onsite)
Federal Grant Training – Tailored to Your Team
 
Every organization manages grants differently—and your training should reflect that. Our customized group programs are built for nonprofits, universities, tribal entities, and local governments that want practical, hands-on guidance for their teams. Choose from virtual or onsite delivery and get templates, checklists, and handouts your staff can use right away. 

Virtual Program
Federal Grants Management Fundamentals
April 8-9 | August 4-5 | November 3-4
10:30 a.m.-5 p.m. ET each day
 
Understand and get refreshed on the full grants management life cycle and best practices, including:

• Key attributes and premises of the federal grants system
  
• An overview of the Uniform Guidance at 2 CFR 200
  
•  Internal Controls for Grants Management
  
• Post Federal Award Requirements (including Cost Sharing, Program Income, Budget and Program Changes, Property Standards, Procurement Standards, Subrecipient Monitoring and Management)
  
• Cost Allowability and Adequate Documentation
  
• Indirect Costs and Cost Allocation
  
• Common Pitfalls/Grants Management Myths
  
• Grants Management Scorecard (you’ll leave with an improvement plan for your organization's grants management); and
  
• Federal Grants Management Updates (including new requirements/developments and current trends)

Webinar
Federal Grant Updates, Trends and Developments
May 6 | 10:30 a.m.-5:00 p.m. ET 
 
Stay abreast of recent and emerging developments in federal grants management, including:

• 2 CFR 200 (Uniform Guidance) revisions
  
• Audit and monitoring trends
  
• Statutory and regulatory changes
  
• Presidential administration directives (including executive orders and grant termination/reinstatement implications)
  
• Artificial intelligence

Webinar
2 CFR 200 Cost Principles
May 5 | August 7 | November 17
10:30 a.m.-5:00 p.m. ET 
 
Ensuring allowable costs is a must for federal grant recipients and subrecipients. We'll explore key topics related to the financial/cost allowability side of grants management, including:

• Grantee financial management system requirements
  
• Key cost-related directives
  
• The reliable framework to ensure allowable costs on your federal grants
  
• Treatment of selected items of cost
  
• Practical application of cost-related requirements for important grants management functions, including budget preparation, spending decisions/justifications, grant monitoring, audit/monitoring resolution and corrective action; and when prior approval is required for cost-related grant changes.

Webinar
Policy and Procedure Level-Up
August 6 | 10:30 a.m.-5:00 p.m. ET 
 
Policies and procedures built with compliance, efficiency, and clarity lead to success in managing grants. We will cover key grants and financial management policies/procedures, and provide tools, samples, and checklists related to important policies/procedures for federal grants management. Participants will have an opportunity to submit policies and procedures in advance for review by Public Impact Advisors and will receive one hour of P&P technical assistance up to 30 days post-event. You will leave more prepared for strong grants/financial management systems and with an action plan for improvement of your policies and procedures. Topics covered include:

• Key policies/procedures for strong organizational, financial, and grants management
  
• A framework for policy/procedure development
  
• Key components of effective/compliant policies/procedures
  
• Guidance on developing an action plan for continuous improvement

Webinar
Grant Monitoring and Oversight
May 13 | November 19
10:30 a.m.-5:00 p.m. ET 
 
Funders of grants are charged with ensuring strong performance and compliance of their grantees. This training will focus on principles, best practices, and systems for effective monitoring and oversight. We will present a practical approach to grant monitoring and illustrate the necessary systems to do this work well. Subject matter will include:

• Risk assessment of grantees
  
• Specific conditions to mitigate risk
  
• Types of monitoring
  
• Creation of a monitoring plan
  
• Drafting monitoring reports
  
• Resolution of monitoring issues and corrective action plans
  
• Using monitoring data to inform grant portfolio management
  
• Technical assistance to grantees
  
• Practical tips and techniques

Webinar
Building State Capacity in a Changing Federal Grants Landscape
February 18 | 2 p.m. ET
 
The federal grants landscape is undergoing a structural shift — not just in policy, but in responsibility. As executive orders, budget proposals, and administrative actions accelerate change, states are becoming the new center of gravity for federal financial assistance. With more programs moving away from federal-level administration and toward state pass-through models, states must prepare to manage greater compliance discretion, increased oversight expectations, and a rapidly growing volume of subrecipient relationships. This session explores what these changes mean for state agencies today — and how to build the systems, staffing, controls, and governance necessary to operate as high-performing pass-through entities in the future. Participants will gain practical insights into capacity building, risk mitigation, and cross-state coordination strategies needed to ensure states can confidently administer a new era of federal funding.